Both types of support software for technicians should include file sharing, troubleshooting, system maintenance, and account directory management via multi-platform remote access to Windows, Linux, and Mac OS X computers and servers from a single admin console. IT support software can be on-premises or cloud-based (delivered as a SaaS solution). This game-changing remote technology improves efficiency by allowing IT techs to assist their teams at a moment’s notice-a critical capability for any IT department working with employees based in offices across the globe. View All Application Management ProductsĬomprehensive IT support software empowers technicians managing countless devices, applications, and systems to provide technical support and maintenance from anywhere, at any time.
View All IT Service Management Products.
